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FAQ

The Cumberland County Animal Services Department receives numerous calls from citizens inquiring about services. Compiled below are the most frequently asked questions and their answers.

 

General Information

Does the County have rabies vaccination clinics? If so, when and where is the next one? Yes. The clinics are held in conjunction with the Department of Public Health and local veterinarians.
Rabies Vaccination Clinics
 

Does Animal Services provide emergency service 24-hours a day? If not, who do I call in an emergency?
An Animal Services Officer is available 24/7. For emergencies after 5 pm, weekends and holidays, call the Sheriff's Office at 910-323-1500 and ask for an Animal Services Officer's assistance.

 

What are the Animal Services Shelter's hours of operation? Where is the Animal Services Shelter located and how do I get there?
See the 
Animal Services main page.

 

If I find an injured animal, what should I do?
Call Animal Services at 321-6852.

 

Who do I notify in the event I find or see a dead animal on the side of the road?
Call the Department of Transportation (DOT) for animals found on County roads at 486-1421. Call City of Fayetteville Sanitation for animals found on city roads at 433-1511.

 

If an animal runs out in the road and I hit it, is the owner of that animal liable for any damage to my vehicle?
Yes.

 

Can I bring an unwanted pet to the Animal Services Shelter?
Please do not surrender your pet to our shelter unless there are no other safe options. Pets surrendered to us may have to be euthanized immediately due to space issues. Please attempt to rehome your pet with friends or family. There are also resources such as https://rehome.adoptapet.com/ that can help you place your pet. If your pet is a purebred dog or cat, look for a breed rescue and contact them directly. You can also find other rescues that may be able to help on our External Links page.

 

 

Are all animals brought to the shelter, whether they are strays or unwanted pets, euthanized after 72 hours?
No. Strays are held for 72 business hours as mandated by state law. They may be adopted on the 4th business day, if adoptable, depending on the animals health and behavior. Owner surrendered animals are immediately available for adoption. We do not guarantee adoptability of any animal. Euthanasia is last resort for unadoptable animals.

 

Are there any other shelters in the area where I can take an animal that I can no longer keep?

Fayetteville Animal Protection Society
3927 Bragg Blvd
Fayetteville NC, 28303
Hours: Tuesday to Saturday 1 to 5 pm
Phone: 910-864-9040 or 910-864-2077

This agency has its own guidelines and procedures for adopting or taking in animals. Please contact this agency for further information.

If you live outside Cumberland County, contact the county animal shelter where you live. Cumberland County Animal Control cannot take animals from other counties.

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Animal Bites

If I'm attacked or bitten by an animal, what should I do?
Call Animal Services at 321-6852 to report it and try to locate the owner of the animal, if possible. Then seek medical attention if the skin has been broken.

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Adoption

Can anyone adopt an animal from the Animal Services Shelter?
Yes. As long as they are 18 years of age or older and have valid identification. Any outstanding fines or fees must be paid. Animal Services retains the right to deny adoption to individuals who have a history of violations of state law/county ordinance, or who have a history of surrendering pets to the shelter.

 

What types of animals are available for adoption?
Dogs, cats and various other domesticated animals.

 

How much does it cost to adopt an animal?
See 
the Pet Adoption Fees page.

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Laws/Ordinances

Is there a limit on the number of pets I can have?
Yes and no. On property that is a half acre or less, a maximum of three (3) adult dogs (5 months or older) are permitted; there is no limit on the number of cats. Consult the ordinance for restrictions on pigs, rabbits and chickens.

 

What are Cumberland County Laws and Ordinances on keeping a pet?
See 
Animal Services Ordinance page.

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License

I have a dog or cat, do I need a license?
Yes, a county license is required for each dog and cat, the cost is $7 per animal if the pet has been spayed/neutered, however, if the pet is not spayed/neutered the fee for each animal is $25. Licenses are available at the Cumberland County Animal Services Office or most veterinary clinics. 

Please fill out the following form and send it to the address provided on the form:
Pet License Application

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Donations

Can I make a donation of food, pet supplies/accessories, etc. to Animal Services? Yes. We can accept material items such as carriers, food, toys, leashes, cat litter, collars, etc. at the Animal Shelter.


If I make a monetary donation to Animal Services, is it tax deductible?
Yes, donations to the Injured Animal Stabilization Fund, Animal Enrichment Fund or Animal Medical Fund are eligible for tax deduction.

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Animal Cruelty/Mistreatment

What is animal cruelty?
Any abuse or neglect of an animal. For example, a pet owner could be cited for animal cruelty for failing to provide water, shelter or veterinary care if the animal is sick or injured. (See 
Cruelty to Animals under regulations).

 

There's an animal tied up all day with no water, food or shelter -- who should I report it to?
Call Animal Services at 321-6852.

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Impounded Dogs and Cats

I received notification that my missing pet has been impounded at the Animal Shelter. How do I retrieve my pet? Is there a cost?
Come to the shelter and bring proof of ownership, rabies vaccination and County license. There is a cost of $30 for the first day and then $10 per day for every day in our custody; additional charges may include $10 if not vaccinated against rabies. There is a cost of $7 or $25 for a pet licence, if unlicensed and any additional fines and penalties that have been assessed.

 

If my animal is impounded will it be spayed/neutered?
Yes. The Cumberland County Animal Services ordinance requires that all animals picked up off of the owner's property will not be returned to the owner unless they are spayed/neutered. The owner will be charged a discounted rate for the cost of the neutering/spaying.

 

If my pet is impounded, how long do I have to retrieve it from the shelter?
You have three business days to contact the shelter to arrange reclaim.  More time can be arranged but contact must be made to establish the extension.

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Contact Us

4704 Corporation Drive
Fayetteville, NC 28303

Phone:  910-321-6852
Fax: 910-223-3357

Director: Elaine Smith, RVT
contact_us
Shelter Hours
Mon. - Fri. 11 a.m. - 5:30 p.m.
Sat.             1 p.m. - 5 p.m.

To report animal bites or injured animals after normal hours, call the Sheriff's Office at 
910-323-1500.