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Health Department Launches Appointment Request Process

by Sally Shutt | Jan 13, 2021
Appointment slots may be requested for drive-thru testing on Tuesdays, Wednesdays and Fridays.

The Cumberland County Department of Public Health now offers residents who are eligible to receive the COVID-19 vaccine in Phase 1a and Phase 1b, Group 1 (ages 75 years and older), the option of requesting appointment slots for drive-thru clinics offered at the Crown Complex on Tuesdays, Wednesdays and Fridays.

The Health Department will hold a special Saturday clinic on Jan. 23 from 9 a.m. to 4 p.m.

The appointment request form is posted on the County’s COVID-19 Vaccine page at co.cumberland.nc.us/covid19vaccine.

The form requests basic information about the individual seeking an appointment. If the person is eligible under the current vaccination phase, the Health Department will call the person to confirm eligibility and schedule an appointment slot to receive a vaccine.  Individuals can expect to receive a call from the Health Department staff between 8 a.m. and 5 p.m. weekdays to schedule an appointment slot. The department will attempt to call each individual two times.

If you are not eligible for the current phase, you will not be able to schedule an appointment and should wait until your phase opens to try to receive the vaccine.

Due to high call volumes, individuals will not be able to schedule an appointment by calling into the Health Department. If you need assistance filling out the appointment request form, call (910) 678-7657 weekdays from 8 a.m. to 5 p.m. The call takers will only assist in filling out the request form. They are not the appointment schedulers.

We anticipate receiving a large number of requests for appointments and we will contact individuals in the order their forms are received,” said Health Director Dr. Jennifer Green.

Appointment slots each day will be from 9-11 a.m. and from 11 a.m.-1 p.m. After 1 p.m. each day, the clinics will provide vaccines on a first-come, first served basis. Traffic lanes will be set up in the Crown parking lot for the designated groups.

The appointment block system will begin on Tuesday, Jan. 19. The clinic scheduled for Friday, Jan. 15, will be on a first-come, first-served basis. Individuals should expect long lines on Friday and come prepared to wait. Bring food, water and any medications that may be scheduled. Visit the County’s vaccine website for additional instructions.

Learn more about the COVID-19 Vaccination phases on the County’s vaccination page at co.cumberland.nc.us/covid19vaccine or call 910-678-7657.

Find the latest information, visit the County’s website at co.cumberland.nc.us. Information is also posted on the County’s Facebook, Twitter and Instagram accounts.

 

 

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asl
NC Division of Services for the Deaf and Hard of Hearing shares
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March 12, 2020 
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