Our office is located at
117 Dick Street, 5th Floor, Fayetteville NC, 28301
The mailing address is PO Box 449, Fayetteville NC, 28302
Office hours are M-F, 8-5 pm, excluding holidays.
For assistance please call
(910) 678-7507 or contact us by email at
Customer Service Division
This division is the primary contact for all matters related to property taxes, including assistance in listing all taxable property, applying
for tax relief programs, assisting Active Duty Non-Residents and their spouses for personal property exemptions, obtaining appeal
procedures and change of address forms.
Responsible for the timely collection and disposition of tax revenues, making payment arrangements, and enforced collections
of delinquent taxes in accordance with the provisions of the law as well as collecting all Gross Tax Receipt payments and
issuing mobile home moving permits.
Responsible for uniformly mapping all real property located in the County as prescribed by law and uses public documents to
create and maintain the official index or property in the County. Citizens can purchase maps and conduct research on our public
Real Estate Division
Responsible for appraising and assessing all real property located in the County in accordance with the provisions of the
law to achieve accurate, equitable and fair assessments.
Responsible for identifying, reporting and assigning value to all taxable personal, business personal and farm-agri business
property as well as conducting audits to ensure equity and fairness of taxation by verifying taxpayers are in compliance with
all North Carolina Statutory requirements. This department also administers the Homestead/Disabled and Veterans Exclusion Tax