News Releases

Cumberland County Awarded for Technology Practices

Aug 05, 2019

The Center for Digital Government and the National Association of Counties (NACo) have recognized Cumberland County as one of the top-10 counties for best technology practices. Cumberland County was ranked ninth in the nation in the category of counties with a population of 250,000 to 499,999.

 

The CDG and NACo announced the results of the 17th annual Digital Counties Survey July 21 during the NACo conference in Clark County, Nevada. The survey identifies the best technology practices among U.S. counties, including initiatives that streamline delivery of government services, encourage open data, collaboration and shared services, enhance cybersecurity and contribute to disaster response and recovery efforts.

 

Cumberland County’s ranking was based on the alignment of County technologies with County goals; improvement of interactive experiences for citizens and others doing business with the County; tax dollar savings through newfound efficiencies; as well as enhanced transparency, cybersecurity and engagement and innovation through unique and exciting projects.

 

The merger of the Health Department’s separate IT department with County IT, and digital solutions being implemented for Tax Administration and the Planning and Inspections Department were recognized as factors that will help the County stay ahead of modern technology requirements and remain an innovative leader in public services.

 

The County was also recognized for two solutions being implemented for Tax Administration and Planning and Inspections. The solutions will generate major improvements for field operations and provide citizen and vendor self-service features. Other key factors listed were the merging of other IT departments with County Information Services and continued technology investment. These factors will help the County stay ahead of modern technology requirements and remain an innovative leader in public services.

 

“This award acknowledges Cumberland County’s continued pursuit to innovate and deploy technology that will improve business processes and enhance service delivery,” said Cumberland County Information Services Director Keith Todd.