Community Resource Directory

Resident Assistance

City of Fayetteville 
910-433-1FAY (1329)
City Hall and facilities are closed to public access. We are conducting business over the phone and online. Essential services remain available.
COVID-19 information
fayettevillenc.gov

Cumberland Disaster Recovery Coalition
910-491-3694
P.O. Box 702, Fayetteville, NC 28302
8 a.m. - 4 p.m.
cdrcnc.org
Disaster relief services for disaster survivors
Not open to the public  

Fayetteville Area System of Transit (FAST)
910-433-1747
505 Franklin Street, Fayetteville, NC
Monday - Saturday 5 a.m. - 7 p.m.
Sunday 9 a.m. - 7 p.m.
www.RideFAST.net
Fare-free rides on public transportation until further notice.
All bus routes and access to the FAST Transit Center will end daily at 7 p.m.

Volunteers of America Chesapeake and Carolinas - GPD Case Management 
919-880-3853 or 919-444-0139
8:30 a.m.  -5 p.m.
www.voaches.org
Services for formerly homeless or at risk veterans: supportive services such as financial management, educational activities, meal planning, and more; goal setting; increase self-sufficiency; improve quality of life 

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Donations

Action Pathways  
910-485-6131
actionpathways.ngo
Second Harvest Food Bank of Southeast North Carolina

910-485-6923
hungercantwait.org
8 a.m. - 5 p.m.
Food distributed through network of community partners
Eligibility: Call for eligibility requirements. 
All facilities closed to the public. Call in advance for an appointment. 

American Red Cross 
910-867-8151
807 Carol Street, Fayetteville, NC 28303
8:30 a.m. - 5 p.m.
www.redcross.org/enc
Eligibility: Please call office for screening. Office open to mission essential personnel only.
All in-person appointments and clients will be screened for COVID-19 symptoms. 

Hands Delivering Help, Inc.
910-849-0255
By appointment only
Providing basic need items - food, clothes, paper products, personal hygiene items.
Eligibility: No requirements at this time, just have a need.
Accepting donations. 

The Salvation Army 
245 Alexander Street, Fayetteville, NC
24 Hours
salvationarmyfayetteville.org
Contact: Shelley A. Hudson
Pathway of Hope Emergency Shelter for single men and families with children under 18
Assessments must be completed over the phone by calling (910) 323-9769 or accessing Coordinated Entry at https://homeless.questionpro.com.

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Housing Availability

Alliance Health
1-800-530-9132
711 Executive Place, Fayetteville
8:30 a.m. - 5 p.m.
alliancehealthplan.org
ILI Housing assistance for members connected to providers that can submit application. ACCESS line 24/7 for members in need of connection to a behavioral health provider. Office is open to the public, but only admin staff in building. No face to face meetings due to social distancing. Staff available and telecommuting.

The Salvation Army
245 Alexander Street, Fayetteville, NC
24 Hours
salvationarmyfayetteville.org
Contact: Shelley A. Hudson
Housing and service coordination for homeless and at risk of homelessness.
Pathway of Hope Emergency Shelter for single men and families with children under 18
Eligibility: Assessments must be completed over the phone by calling (910) 323-9769 or accessing Coordinated Entry at https://homeless.questionpro.com.

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Volunteer Opportunities 

American Red Cross
910-867-8151

807 Carol Street, Fayetteville, NC 28303
8:30 a.m. - 5 p.m.
www.redcross.org/enc
Eligibility: Please contact office for screening. Office not open to public – mission essential personnel only. Please call office to speak to representative. All in-person appointments and clients will be screened for COVID-19 symptoms. 

Hands Delivering Help, Inc.
910-849-0255
By appointment only
Providing basic need items - food, clothes, paper products, personal hygiene items.
Eligibility: No requirements at this time, just have a need.
Accepting donations. 

The Salvation Army
245 Alexander Street, Fayetteville, NC
24 Hours
salvationarmyfayetteville.org
Contact: Shelley A. Hudson
Pathway of Hope Emergency Shelter for single men and families with children under 18 Eligibility: Assessments must be completed over the phone by calling (910) 323-9769 or accessing Coordinated Entry at https//homeless.questionpro.com.

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Financial Assistance

ALMS HOUSE, Inc.
3909 Ellison Street, PO Box 65, Hope Mills, NC 28348   
Tuesday, Wednesday, Friday from 9 a.m. - 11:30 a.m. 
almshouse@nc.rr.com
Contact - Delores Schiebe    

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Food Pantries

ALMS HOUSE, Inc.
3909 Ellison Street, PO Box 65, Hope Mills, NC 28348   
Tuesday, Wednesday, Friday from 9 a.m. - 11:30 a.m. 
almshouse@nc.rr.com 
Contact - Delores Schiebe

Action Pathways  
910-485-6131

actionpathways.ngo
Second Harvest Food Bank of Southeast North Carolina
910-485-6923
hungercantwait.org

8 a.m. - 5 p.m.
Food distributed through network of community partners
Eligibility: Call for eligibility requirements.
All facilities closed to the public. Call in advance for an appointment. 

Country Club Church of Christ 
910-823-4815 
651 Country Club Drive, Fayetteville, NC 28301
Tuesdays & Thursdays from 10 a.m. - 12 p.m.
www.countryclubchurchofchrist.com (Facebook & YouTube)
Food pantry - nonperishable items and protein
Must have photo ID
Please call before coming to complete application over the phone. Food will be given out under driveway. No one will be able to enter the building. 

Hands Delivering Help, Inc.
910-849-0255
By appointment only
Providing basic need items - food, clothes, paper products, personal hygiene items.
Eligibility: No requirements at this time, just have a need.
Accepting donations.

The Salvation Army
245 Alexander Street, Fayetteville, NC 28301
5 p.m. - 5:30 p.m.
salvationarmyfayetteville.org
Contact: Shelley A. Hudson
Community dinner is served Monday - Friday
Open to everyone
Meals served in to go containers; must be present to receive meal 

Operation Blessings of Fayetteville, Inc.
910-483-1119
or 910-483-0523
1337 Ramsey St., Fayetteville, NC 28301
Monday –Thursday from 9 a.m. - 11:30 a.m. & 1 p.m. - 2:30 p.m. 
Food Program - non perishable food bags
Eligibility: Applications taken over the phone only.

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Medical Assistance

American Red Cross 
910-867-8151
807 Carol Street, Fayetteville, NC 28303
8:30 a.m. - 5 p.m.
www.redcross.org/enc
Eligibility: Please contact office for screening. Office not open to public – mission essential personnel only. Please call office to speak to representative. All in-person appointments and clients will be screened for COVID-19 symptoms. 

Carolina Collaborative Community Care (4C)  
910-485-1250 
225 Green Street, Suite 1006 Fayetteville, NC 28301
8 a.m. - 4:30 p.m. 
www.carolinaccc.com
Medicaid Care Management 
Care management and disease management services to improve health outcomes. COVID-19 telephonic screenings and education, pharmacy/medication access and education. To receive Carolina Collaborative Community Care’s services, clients must be a Carolina Access Medicaid enrollee. Not open to the public. No home visits at this time. All services continue to be offered remotely.

NCDHHS
NC Medicaid
Division of Health Benefits  

NC Medicaid is working with its federal, state and local partners to ensure Medicaid services continue to be delivered without interruption during the COVID-19 (coronavirus) outbreak. 
COVID-19 Guidance & Resources for Medicaid Beneficiaries

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Counseling Services

Alliance Health
1-800-530-9132

711 Executive Place, Fayetteville, NC
8:30 a.m. - 5 p.m.
alliancehealthplan.org
ILI Housing assistance for members connected to providers that can submit application. ACCESS line 24/7 for members in need of connection to a behavioral health provider. Office is open to the public, but only admin staff in building. No face to face meetings due to social distancing. Staff available and telecommuting.

American Red Cross 
910-867-8151

807 Carol Street, Fayetteville, NC 28303
8:30 a.m. - 5 p.m.
www.redcross.org/enc
Eligibility: Please contact office for screening. Office not open to public – mission essential personnel only. Please call office to speak to representative. All in-person appointments and clients will be screened for COVID-19 symptoms.

Cumberland County NCWorks Career Center
910-486-1010
www.ncworks.gov
Division of Workforce Solutions - job postings, referrals, school/trade information & funding Not open to the public. Center operating virtually. Please call or email the center.  

Volunteers of America Chesapeake and the Carolinas - HVRP 
919-880-3853 or 919-896-5042 
8:30 a.m. -5 p.m.
www.voaches.org
Employment and job training for:
Homeless and at-risk veterans
Female veterans
Any veteran with dependent children

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Clothing Donation & Assistance 

ALMS HOUSE, Inc.
3909 Ellison Street, PO Box 65, Hope Mills, NC 28348   
Tuesday, Wednesday, Friday from 9 a.m. - 11:30 a.m. 
almshouse@nc.rr.com
Contact - Delores Schiebe 

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Housing Assistance

Robin’s Meadow Transitional Housing Program for Homeless Families with Children and
Safe Homes for New Beginnings Permanent Supportive Housing for Homeless Adults with Substance Use Disorders
Referrals are provided through the coordinated entry system (currently implemented through the Salvation
Army).
Please call (910) 323-9769 to speak with a Housing Navigator.

 

Cumberland County Community Development
(910) 323-6112
707 Executive Place, Fayetteville
Monday – Friday, 8 a.m. – 5 p.m.

Home repair and homebuyer assistance available to eligible residents
Visit:  http://www.co.cumberland.nc.us/departments/community-development-group/community_development

Homelessness or at-risk of becoming homeless (e.g. facing eviction)
Most federally funded housing providers in the community are required to use a coordinated entry system to ensure that persons experiencing homelessness and who have the greatest needs, receive priority in accessing housing options offered by the providers. The coordinated system is currently being operated by the Salvation Army. Please contact (910) 323-9769 to speak with a case worker or complete and submit the confidential questionnaire online at https://homeless.questionpro.com. An assessment will be completed by a case worker and the applicant’s referral will be submitted to the appropriate housing provider(s). Once a housing unit or financial assistance for housing becomes available, the housing provider will contact the applicant to complete the admission and placement process.

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Monetary Donations

Action Pathways 
910-485-6131

actionpathways.ngo
Second Harvest Food Bank of Southeast North Carolina
910-485-6923

hungercantwait.org
8 a.m. - 5 p.m.
Food distributed through network of community partners
Eligibility: Call for eligibility requirements.
All facilities closed to the public. Call in advance for an appointment. 

Cumberland Community Foundation, Inc. 
910-483-4449 x102

PO Box 2345, Fayetteville, NC 28302
The CCS Fund for Student Emergency Needs is a partnership with Cumberland County Schools and Cumberland Community Foundation to raise money for students who need technology to access online classroom materials, food, and other emergency needs. All gifts to help students will be processed promptly and acknowledged in writing. Donate through the 24/7 online giving portal at www.cumberlandcf.org.
Contact Information:
Cameron Sims, Donor Services Manager
910-483-4449  x107
cameron@cumberlandcf.org
 Amanda Klinck, Grants & Impact Manager x102 
 amanda@cumberlandcf.org

Partnership for Children of Cumberland County
910-867-9700
351 Wagoner Dr., Fayetteville, NC
Monday – Thursday from 8 a.m. - 5 p.m.
Friday from 8 a.m. - Noon
ccpfc.org
pfcinfo@ccpfc.org
Programs, resources and referrals for families with children birth – 5 years old.
Our Family Resource Center is currently not serving families in-person. Families needing information, access to services, resources, or referrals should call or email. Emergency and first responders and critical workers needing referrals to child care programs that are open and operating for children ages birth to twelve should call 1-888-600-1685 Monday - Friday from 8 a.m. - 5 p.m.

The Salvation Army
220 E. Russell Street, Fayetteville, NC 28301
Monday - Friday from 8:30 a.m. - 4:30 p.m.
salvationarmyfayetteville.org
Contact: Alison Henion
Corps office

 

Mental Health Resources

Hope4NC Helpline  
1-855-587-3463
The Hope4NC Helpline connects North Carolinians to additional mental health and resilience supports that help them cope and build resilience during the COVID-19 crisis. Hope4NC is available 24 hours per day, seven days a week to speak to a live person.

Hope4Healers Helpline  
1-919-226-2002
The Hope4Healers Helpline provides mental health and resilience supports for health care professionals, emergency medical specialists, first responders, other staff who work in health care settings and their families throughout the state who are experiencing stress from being on the front lines of the state’s COVID-19 response. Hope4Healers is also available 24 hours per day, seven days a week for people to reach out for support; they will be contacted quickly by a licensed mental health professional for follow-up. 

 

Small Business

Cumberland County Community Development 
(910) 323-6112 

707 Executive Place, Fayetteville
Monday – Friday, 8 a.m. – 5 p.m.
Small, for-profit businesses who were impacted by COVID-19 and who would like to be notified of future funding available through Cumberland County Community Development, please complete and submit the short questionnaire at this link: https://www.surveymonkey.com/r/Y6RZBHQ to determine if you are eligible to apply for funding through Cumberland County.  Once funding becomes available, potential applicants will receive notification of funding availability and will have the opportunity to submit a full application.

 

Grant Funds for Public and Human Services

Cumberland County Community Development 
(910) 323-6112
707 Executive Place, Fayetteville
Monday – Friday, 8 a.m. – 5 p.m.
Nonprofits [(501(c)(3)], public agencies, and Local Units of Government seeking grant funds for public services/human services activities that benefit low to moderate income residents in Cumberland County may find the latest information on funding availability here.

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