News Releases

911 Outages for Verizon Users, Alternate Numbers Available

Feb 05, 2019

Verizon Wireless customers in Cumberland County may experience issues with calls to 911.

If a Verizon customer is not able to reach assistance by dialing 911, they can use the following alternate phone numbers for emergency dispatch:

If you are in Cumberland County, call

  • 910-677-5544
  • 910-483-5467
  • 910-323-1141

If you are within the City of Fayetteville limits:

  • 910-433-1911
  • 910-433-1925
  • 910-433-1912
  • 910-433-1913

Text to 911 is still an option for both Cumberland County and the City of Fayetteville. Other wireless carriers and landlines are not affected. Residents should first call 911, as calls have been functioning properly. However, if residents cannot get through using 911, they should dial the alternate numbers listed above.