News Releases

Child Support Observes Awareness Month, Extends Hours

Jul 27, 2018

The Cumberland County Child Support Department is observing National Child Support Awareness Month in August by offering extended hours and holding information sessions each Wednesday next month.

The Child Support office, located at 109 Bradford Ave., will stay open until 7 p.m. Aug. 8, 15, 22 and 29. James McQueen, Child Support Director will give a brief presentation at 5:30 p.m. Attendees will have the opportunity to speak with staff for general information as well as ask questions about personal cases.

“This is a great time for people to come to our office and learn about the services we offer and how we can help them,” McQueen said. “We want to let people know that our office works to ensure the children are receiving the support they need and deserve.”

Child Support Awareness Month recognizes the importance of parental responsibility in providing financial and medical support to children and families. The month is also a national initiative to help inform families about child support and the services that are available.

Child support staff members work with custodial and noncustodial parents, employers, the courts and community partners to ensure parents provide critical financial and medical support for their children. Services provided include: noncustodial parent location, establishment of paternity, establishment or modification of child support orders, enforcement of child support obligations, collection and processing of child support payments.

In fiscal year 2018, the Cumberland County Child Support Department collected more than $40 million in child support, which provided financial assistance to over 15,000 children.

Individuals seeking the services of Cumberland County Child Support, can apply in person at 109 Bradford Ave, or by obtaining a mail-in or online application found at ncchildsupport.com/ecoa/index.jsp#home.

For more information about Child Support, call 910-486-1092 or visit co.cumberland.nc.us/child-support. Normal office hours are Monday through Friday, 8 a.m. to 5 p.m.