News Releases

Animal Control Shelter Temporarily Adjusts Adoption Hours

May 11, 2018

The Cumberland County Animal Control Shelter, located at 4704 Corporation Dr., will temporarily adjust its weekday opening hours for adoption services beginning Monday, May 14. The shelter will open at 11 a.m., instead of 9 a.m., Monday through Friday for adoptions. All other hours will remain the same.

Adoption hours will be Monday through Friday 11 a.m. to 5:30 p.m. and Saturday 1 to 5 p.m.

Drop-off and owner claims hours remain unchanged; hours are Monday through Friday 8 a.m. to 5:30 p.m. and Saturday 10 a.m. to 5 p.m.

The change in hours will help mitigate potential challenges associated with staffing changes at the shelter in the upcoming months. The new hours will ensure adequate staff is available in the afternoons, which is the shelter’s busiest time.

“Typically, those who come to the shelter before 11 a.m. are here because they are on waiting lists to adopt a specific animal and are told they have to be here when the adoption area opens to hold their place on the waiting list,” said Jennifer Hutchinson-Tracy, Shelter Manager. “The change in hours should have minimal-to-no-impact on adoptions. We would never do anything that would make it more difficult for an animal to be adopted or reclaimed or prolong its stay with us.”

The delayed opening will also allow adoption-area administrative staff to assist with walkthroughs and visitations in the drop-off area, rather than shelter attendants. Shelter attendants will be able to focus on caring for the animals and cleaning and preparing the animal housing areas. The adjusted hours will also provide fewer distractions while new and temporary employees are being trained.

The shelter hours will be re-evaluated at the end of June to determine if the adjusted opening hours will be extended or if normal hours may resume.

Animal Control is continuously accepting applications for shelter attendant staff. To apply, go to and select “Jobs” at the top of the page.

Anyone interested in adopting an Animal Control Shelter pet can attend a pet adoption event May 19, from 10 a.m. to 4 p.m., at the PetSmart store at 4721 Ramsey St., Fayetteville.

For more information about adopting a pet from the shelter, call 910-321-6852. To see all the animals available for adoption, visit the Animal Control Shelter website at or the Friends of Animal Control’s Facebook page at