News Releases

Social Services Wins Two Best Practice Awards

Dec 29, 2017

FAYETTEVILLEThe Cumberland County Department of Social Services received two Best Practice Awards at the annual Social Services Institute held Oct. 18 – 20 in Catawba County. The event was sponsored by the N.C. Association of County Directors of Social Services. Cumberland County DSS won the Empowering Customers to Self-Sufficiency Best Practice Award for the LINKS Graduation and the Cost Savings Measures and/or Improvements in Efficiency Best Practice Award for the Interview Blitz. Cumberland County won the awards from more than 60 nominations received for five categories.


LINKS Graduation

The LINKS Graduation is a program that assists youth in foster care with establishing and maintaining connections with family, friends and mentors. The program also assists the youth with educational and employment opportunities. The LINKS Graduation is held annually, to honor and celebrate the commencement of participating youth in foster care of who have aged out of foster care. The 2017 LINKS graduation ceremony honored 14 graduates from nine local high schools.


Interview Blitz

The Interview Blitz process was implemented at DSS for hiring children’s services social workers and economic services income maintenance workers. The process streamlines the interview process by allowing managers and supervisors to assess a large number of potential employees quickly by screening numerous candidates at one time. Interview Blitzes are held on Saturdays, which proves convenient for job seekers and saves time for DSS managers and supervisors. Beginning 2018, the agency plans to hold Interview Blitzes in May and December to coincide with college graduations, in an effort to recruit candidates who complete accredited social work programs. Economic Services Managers will continue to participate in the future blitzes as well. Individuals interested in gaining experience for Economic Services positions should take advantage of Fayetteville Technical Community College’s DSS NC FAST Training Program. 


The Department of Social Services is located at 1225 Ramsey St. The main phone number is 910-323-1540 and the agency can be visited online at